Careers with CJ Wildlife
DANISH SALES & CUSTOMER SERVICE ADVISOR
Your responsibilities will include
- Delivering exceptional customer service across the Nordic and UK markets
- Ensuring that all enquiries via telephone, email and webchat are being responded to in a timely manner
- Maintaining customer satisfaction
- Working closely and cooperatively with other departments of the company
What you'll need to succeed
The successful candidate will be a customer-focused individual, confident and well-spoken in Danish and English as you will be dealing with a variety of customers. As a Danish speaking Customer Service Advisor you will become part of a diverse, friendly and motivated team. You will be a self-starter and someone who is not afraid to share ideas, and the ability to work both self-sufficiently and as part of a team. You will have a strong work ethic and will be an excellent communicator with the ability to build strong relationships internally & externally with our customers as well as having a desire to succeed in a fast-paced environment.
What you'll get in return
You will benefit from a competitive salary. You will be enrolled in the company pension scheme, as well as generous staff discounts. Working hours are 8am to 4.15pm Monday to Friday.
As well as supplying mail order customers throughout the UK and Europe, CJ WildBird Foods Ltd supplies many retailers such as Waitrose, Ocado, pet retailers nationwide, specialist wildlife shops and extensive garden centres.
These are sold under the CJ Wildlife brand name. Over the past seven years we have established mail order and trade operations in Holland, Germany, Ireland, France, Belgium, Luxembourg, Denmark, Sweden and Austria.
We also have exclusive licences to manufacture, distribute and promote products on behalf of various third party wildlife-related organisations.
CJ WildBird Foods Ltd prides itself on its high standards of customer service. The company’s approach is to educate and advise. Customer-facing staff are trained to offer product and wildlife advice.
CJ Wildilfe Job Applicant Privacy Notice
As part of any recruitment process, CJ WildBird Foods Ltd collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.