We pride ourselves on our customer service and high quality products but are continuously looking at ways we can improve. We welcome all feedback as this enables us to continue to develop our products and services to your satisfaction.
Password Reset Emails
If you have attempted to reset your password and have not received your email, please check your spam folder. If you continue to have difficulties, please contact us for further assistance.
Get in Touch
Please contact us using the form opposite, or email us at firstname.lastname@example.org.
You can also call us on FREEPHONE 0800 012 9107.
We are open from 9am - 5pm Monday - Friday for placing orders and offering wildlife, product advice and resolving queries.
If you wish to phone and leave a message out of hours, please leave your name and telephone number and we will return your call as soon as possible.
If you prefer to contact us by post, our address is:
CJ WildBird Foods Ltd
When you contact us, please do not leave any personal details on answer phone services, web chat or emails. Personal information includes your address and credit card details.
For our local customers, we want to support your loyalty as regular visitor to Vivara. If you usually visit us in Upton Magna to collect your bird food, please be aware that visitors are not currently permitted on site. Instead, please call us on FREEPHONE 0800 012 9107 so we can advise you on how we can best process and deliver your purchase.